Global Studio Conduct
Our Global Studio is a Safe Space for All Adults Who Wish to Make Lasting Progress in Their Strength and Mobility.
Am I ok to participate in classes?
By registering for any class you are assuming all responsibility and liability for your participation in class. The instructors are not responsible or liable for any injury or malfunction sustained during your online experience. We provide the safest adult mobility instruction we can offer as well as visually watch the class participation, however we are not responsible for what goes on on your side of the screen.
Classes are open to all levels of experience and participation. We have provided appropriate class descriptions to help you choose the right class for you.
What forms or payment does the Global Studio Accept?
We use the global processor Stripe, so they take most forms of payment you may wish to use 🙂
I’m not “Tech Savvy”, can I get help with my set up?
ABSOLUTELY!!! Using my brick-and-mortar studio experience, I have built you a legit virtual studio platform that is super simple to use… one click class entry and one-click registration. TXT me and I will walk you step by step through your set-up and even run a test with you if you want. Once you are set up it is easy peasy to practice anywhere in the world with us! TXT me 1-317-953-9492
What is my txt # used for?
Your txt # is ONLY used for the purposes of registering through our Bobclass app & for receiving Zoom Class links. I have no time or interest in selling or spamming your phone & I expect the same respect with my txt # in return.
Can I ask registration, set-up, or personal questions via txt?
Our Global Studio has a unique txt number that goes directly to me that may be used to ask any questions and receive help with set-up and booking. Please TXT me at 1-317-593-9492
Can I record the video? Will classes be available after class?
Recording of the video feeds for live virtual class is strictly prohibited to protect the identity and confidentiality of the community that attends virtual classes. Video replays of most classes will be made available in the RubySnacks: Yoga & Meditation Class Library. Enjoy some of the FREE videos I make available and then sign up by clicking the PATRON link to access the full video library. ACCESS RUBYSNACKS LIBRARY
What platforms can I access the classes on? I’m an Android User
ANY PLATFORM including computer! Apple, Android, Computer, Cell Phone, Tablet… If you can connect to the inter-webs… you can practice with us.
Computer users download Zoom HERE
Is this free streaming like Faceboook Live or Instagram Live?
ABSOLUTELY NOT! We pay a premium fee for all of our global platforms used to build the Global Mobility Studio. This means that you as the student (and me as the broadcaster) have a seamless and easy one-click experience in booking and coming to class. Most “Zoom Broadcasters” – even in corporations – use the free versions of the platform & that makes things difficult, requires ID #’s and limits the overall experience of the platform.
We pay a premium fee to have one-click link integration and the ability to run as close to a brick & mortar as we possibly can right from the comfort of your own space. You can see all your classmates, chat, pin the instructor to your screen, and many other cool features. Sometimes internet bandwith gets glitchy – that is life… but the platform is set up to bounce you right back in as soon as bandwith is stable.
I really have worked hard to build you a legit online studio.
Can I talk to people or private chat with people in my classes?
YES!! Absolutely!! One thing that was extremely important in building this global studio was to take my 12+ year experience of running a brick & mortar yoga studio and give you the closest thing to it as possible in a virtual format. We’ve achieved that. 🙂
Our community conduct does NOT allow for sales pitches or selling of pyramid products thru the private chat feature. If you are reported by the community as using chat to abuse others or sell items you will be immediately removed and your global credits will be voided with no refund.
Can I turn off my video & mic?
Yes, that is your choice. I ask that your video remain on so that I can monitor your progress during class, however it is often better that your mic is muted to avoid background noises coming through. I will mute your mic if I hear feedback from your set-up, but that does not mean you’ve done anything wrong. I simply wish to provide the best online experience for everyone. If you need to ask a question and your mic has been muted, simply unmute – ask – then remute. Easy.
Can my kids or partner/spouse join me under one membership?
Yes! Absolutely! With kiddos especially – please mute your mics upon entering the room. Live-in partners/spouses are welcome to join you under one membership, but please be respectful that the pass options are for one person registrations and not meant to be used to have friends or groups join you in class. Your instructor is a professional mobility instructor and should be paid appropriately for your instruction. 🙂
Can I pay for one pass, but allow multiple people to be online with me?
We ask you to please be mindful that our instructors are hard-working professionals that have built a professional global studio platform for you. That does come with overhead expenses – even ones you might not have thought of. Students are responsible for paying the fees incurred for receiving instruction so we ask that you be respectful that the class pass and links are meant for one person usage. We do not mind if kiddos or your live-in partner/spouse joins you for class, or once in a while you want to show a friend how awesome the global studio is to encourage them to join us 🙂
I didn’t use my pass, can I get a refund?
Thank you for asking. As with brick & mortar experiences, there are no refunds issued for unused global credits. Please monitor the expiration period of your global credits.